A fractional HR practice · by referral

At PRISM one senior practitioner works inside your company two to eight days a month, settling how people are hired, paid, managed and — when it has to happen — let go. Placeholder line for the page that confirms what you were already told.

Book thirty minutes No deck. No sequence. A conversation.

The practice, in one sentence

Two rooms.
One discipline.

Nearly everyone who calls is in one of two rooms. Pick yours — the page will follow you. Placeholder line, plain and warm.

Thirty people happened in a year.

Offers were made on instinct, the second manager has never managed, and every awkward conversation still ends on the founder's calendar. At PRISM the answer is not a handbook — it is the four or five structural decisions that make the next thirty hires survivable. Placeholder paragraph.

  1. Levels and pay bands people can actually be told about
  2. First-time managers, taught the parts nobody teaches
  3. A review rhythm that fits a company this size
  4. Offers, closing, and the awkward counter-offer week
  5. The founder taken out of the escalation path

Five faces of the same practice.

01 / 05

Hands, before anything is written down

The shape of the company written down: who reports where, what each level means and what it pays. Done once, properly, it removes a year of improvised answers. Placeholder description.

  • Org map and reporting lines
  • Level definitions, IC and manager
  • Pay bands and a review cycle
  • Job architecture that survives growth

A loop that does not depend on one person's calendar or one person's instinct: scorecards, a short defensible interview, and a decision made the same way twice. Placeholder description.

  • Role scorecards
  • Interview loop and question bank
  • Debrief and decision protocol
  • Offer and closing support

Most first-time managers were promoted for being good at the other job. At PRISM they are given the sentences to use, a cadence to hold, and someone to call before the hard conversation rather than after. Placeholder description.

  • Manager basics, six sessions
  • One-to-one and feedback norms
  • Performance cycle design
  • Coaching on call

Handbooks, contracts and the exposures nobody has had time to read. Not a compliance exercise — a short list of what would actually hurt, in the order it should be fixed. Placeholder description.

  • Handbook and policy review
  • Contract and documentation audit
  • Grievance and exit handling
  • Placeholder jurisdiction note

Someone leaves every year, and how it is handled is watched by everyone who stays. At PRISM the conversation is prepared, the paperwork is right, and nobody is made to improvise it. Placeholder description.

  • Performance conversations, prepared
  • Exit process and documentation
  • Redundancy and restructure support
  • What the team is told, and when
Erin H. Robertson

Erin H.
Robertson

Twenty years inside companies rather than beside them: a first HR hire, a head of people through two hard years, and now one practitioner working for a handful of founders and firms at a time. Placeholder biography, plain and warm.

At PRISM there is no bench, no associate assigned to the account, and no report that arrives instead of a person. The work is done by the person you met. Placeholder line.

Placeholder CityFour clients at a timeBy referral

ErinFounder · PRISM

She wrote down what everyone already knew and nobody had said.
Placeholder NameFounder · placeholder company
Four weeks in we had levels, bands and a way to say no. Placeholder quotation.
Placeholder NameManaging partner · placeholder firm
The first person we have worked with who made the hard conversation easier, not longer.
Placeholder NameChief operating officer · placeholder

03 — how a month goes, what it costs, what gets asked

The shape of it.

A month at PRISM

Week 01

Listening, mostly

Time with the people who carry the friction, and nothing written yet. Placeholder.

Week 02

A written view

What is true, what is exposed, and the four things worth doing first. Placeholder.

Week 03

Building

Levels, loops, documents — made with you rather than handed over. Placeholder.

Week 04

Handing back

Your managers run it; PRISM stays reachable on the difficult week. Placeholder.

A day, borrowed

One day a month for a company that mostly knows what it is doing and wants one senior head to check it. Placeholder.

From placeholder

Inside the company

Two to eight days a month, a written view in the first four weeks, and everything after it built with your managers. Placeholder.

From placeholder

One hard thing

A restructure, a departure, an investigation — scoped, held and finished. Placeholder.

Fixed fee

Is this a recruiter?

No. PRISM takes no placement fee and no commission of any kind. Placeholder answer.

How quickly can this start?

Usually within two weeks, occasionally the same week if something has already gone wrong. Placeholder answer.

What if we already have someone?

Then the work is usually to support them rather than replace them, and to say so plainly. Placeholder answer.

Do you work with law firms differently?

The discipline is the same; the vocabulary, the seasons and the partnership are not. Placeholder answer.

How does it end?

Thirty days' notice, either side, and everything written down belongs to you. Placeholder answer.

Who actually does the work?

Erin. There is no bench and no one else to hand you to. Placeholder answer.

The answer is usually simpler, and less comfortable, than the one you were hoping for.

04 — start a conversation

Thirty minutes, and no deck.

No list, no sequence. Placeholder privacy note.

Thank you — placeholder confirmation.

A reply comes from a person, usually within two working days.

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